Privacy Policy

Welcome to Luks ("we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application (the "App"). Please read this Privacy Policy carefully. By using the App, you consent to the practices described in this policy.

1. INFORMATION WE COLLECT

We may collect the following types of information:

• Pet Information: Photos and details about your pets that you upload to the app for AI image generation.
• Device Information: Information about your mobile device including device ID, model, and operating system.
• App Usage Data: Information about how you use the App, collected via Plausible Analytics.
• Purchase Information: When you make in-app purchases through RevenueCat, transaction information is processed.
• User-Generated Content: Any AI-generated images created through the App.

2. HOW WE USE YOUR INFORMATION

We may use the information we collect for various purposes, including to:

• Provide, maintain, and improve our App's features and functionality
• Generate AI images of your pets using OpenAI's services
• Process your in-app purchases
• Analyze usage patterns to improve the App experience
• Respond to your inquiries and provide customer support
• Detect and prevent fraudulent activities and security issues
• Comply with legal obligations

3. DATA STORAGE AND THIRD-PARTY SERVICES

We use the following third-party services to support our App:

• Firebase: We use Firebase (provided by Google) to store user data, including pet information and generated images. Firebase's privacy policy can be accessed at https://firebase.google.com/support/privacy.
• OpenAI: We use OpenAI's services to generate AI images of pets. When you use our image generation feature, your pet photos are processed by OpenAI. OpenAI's privacy policy can be accessed at https://openai.com/policies/privacy-policy.
• RevenueCat: We use RevenueCat to process in-app purchases. RevenueCat's privacy policy can be accessed at https://www.revenuecat.com/privacy.
• Plausible Analytics: We use Plausible, a privacy-friendly analytics service, to collect anonymous usage data. Plausible does not use cookies and complies with GDPR. Plausible's privacy policy can be accessed at https://plausible.io/privacy.

4. DATA SECURITY

We implement appropriate technical and organizational measures to protect the security of your personal data. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security of your data.

5. YOUR RIGHTS

Depending on your location, you may have certain rights regarding your personal data, including:

• The right to access personal data we hold about you
• The right to request correction of inaccurate personal data
• The right to request deletion of your personal data
• The right to restrict or object to processing of your personal data
• The right to data portability

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below.

6. CHILDREN'S PRIVACY

Our App is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you believe your child has provided us with personal information, please contact us at the address below.

7. CHANGES TO THIS PRIVACY POLICY

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

8. INTERNATIONAL DATA TRANSFERS

Your information may be transferred to and processed in countries other than the country in which you reside. These countries may have data protection laws that are different from the laws of your country. By using our App, you consent to the transfer of your information to these countries.

9. RETENTION OF DATA

We will retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, tax, accounting, or reporting requirements.